★ ★ ★ ★ ★
happy
The customer service at Jump Start Bikes is phenomenal! I placed an order online at 9:00pm and at 9:22pm, I received an email notifying me that they were actually out of stock of the particular color I chose. They offered several options for how to handle it and by 10:00pm that same evening, we had a resolution. The bike arrived quickly and was exactly as described. We couldn`t be happier with our purchase.
Cheri S. - Verified customer
★ ★ ★ ★ ★
I made the right choice
Initially I was skeptical of all the hype when I first purchased this for my 3 year old son but now after just a few short weeks I`m sold on the entire concept. He jumps right on his bike and off he goes. It`s quite something watching him figure out what line he`s going take on the trail path between our home and his grandparents. It`s a dirt trail with occasional rocks and roots, but he just steers around them and powers thru with his feet. From one parent to the next, if you`re on the fence, just do it and pull the trigger because you won`t be sorry.
Tom71 - Verified customer
★ ★ ★ ★ ★
Rocked It
You guys really came through for us. Time got away from us after spending so much time researching bikes for our daughter`s 3rd birthday which left us with only a handful of days left to order and have the bike delivered. With 1 & 2 day shipping being far to expensive I decided to place my order and then call to see if the it could be delivered in time. I ended up speaking with the owner Kyle and he was able to make adjustments to get the bike prepped and out to us. It arrived the morning of her birthday with enough time for my husband to assemble it. Outstanding service!
Haley - Verified customer
for a swift response
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