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Terms and Conditions of Use

applicable General Terms and Conditions

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Jump Start Bikes, LLC.'s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Jump Start Bikes, LLC.'s web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Jump Start Bikes, LLC. at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
  3. Permission is granted soley for personal and non-commercial use only. Commercial use without the express written permission by Jump Start Bikes, LLC. is restricted at all times.

3. Disclaimer

  1. The materials on Jump Start Bikes, LLC.'s web site are provided "as is". Jump Start Bikes, LLC. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Jump Start Bikes, LLC. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Jump Start Bikes, LLC. or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Jump Start Bikes, LLC.'s Internet site, even if Jump Start Bikes, LLC. or a Jump Start Bikes, LLC. authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Jump Start Bikes, LLC.'s web site could include technical, typographical, or photographic errors. Jump Start Bikes, LLC. does not warrant that any of the materials on its web site are accurate, complete, or current. Jump Start Bikes, LLC. may make changes to the materials contained on its web site at any time without notice. Jump Start Bikes, LLC. does not, however, make any commitment to update the materials.

6. Links

Jump Start Bikes, LLC. has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Jump Start Bikes, LLC. of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

Jump Start Bikes, LLC. may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Jump Start Bikes, LLC.'s web site shall be governed by the laws of the State of Washington without regard to its conflict of law provisions.

9. Shipping:

Orders are generally shipped within 24-48 hours of receipt. Please allow about 3-10 business days for free shipping option. Remember that weekends and holidays and the day that your order ships are not considered shipping days by UPS or FedEx. JumpStartBikes, LLC. is not responsible for items left unattended upon and/or after delivery. It is the buyers sole responsible for making sure that their items are being delivered to a secure location. We highly recommend that buyers make arrangements to be available on the day of delivery. JumpStartBikes, LLC. is not responsible for items left unattended upon and/or after delivery.

The LittleBig Bike is designed, assembled and shipped directly from Ireland. All United States citizens are responsible for paying their countries and/or state duty taxes ( prior or at time of delivery. By purchasing a LittleBig Bike from Jump Start Bikes, LLC., you are agreeing to pay these fees at delivery. Jump Start Bikes, LLC. will not be held liable and/or held responsible for such fees.

10. Returns Policy:

Only new, un-opened, un-assembled, and un-used products may be returned within thirty (30) days of delivery for a full refund of the cost of the goods, less shipping cost. Return shipping cost is the responsibility of the buyer. Returns and exchanges are only provided to original buyer, and return/exchange policy does not apply to gift recipient.

11. Pre-Order:

Jump Start Bikes, LLC. will do its best to ship Pre-Order Products in accordance with their expected ship date. If this changes, we'll do our best to let you know. The expected shipping date for Pre-Order Products will be clearly noted on the product page to the best of our ability, subject to reasonable delays in manufacturing and/or delivery. Such date is only an estimate, is subject to change, and Jump Start Bikes, LLC. does not represent or warrant that it will be able to ship the "Product" by the estimated date. As a result, in the event that a delay arises and the estimated shipment and/or release of the product is not met, Jump Start Bikes, LLC. will not be held responsible for any damages that may occur due to the delay, nor shall it be obligated, except as set forth in these Terms, to provide any discounts, refunds or credits due to any such delays. The "Products" will be shipped in the order in which your Pre-Order is received. Shipments will be made Monday – Friday, excluding holidays, unless otherwise noted.

12. Assembly:

All bikes have been engineered to safely perform when correctly assembled by a skilled bicycle technician in a bicycle shop. If buyer/recipient's technical skill is not sufficient to correctly follow the assembly instructions, or if buyer/recipient lacks any of the tools listed which are required for proper assembly, please take your balance bike to a local bike shop for professional assembly. The cost of this service is not included in the purchase of our bikes.

13. Break-in Period:

The moving parts of our balance bikes have been lubricated and professionally set at the factory. The wheels and headset are adjusted such that a certain amount of “break-in” is necessary for optimal performance. Our bikes are sometimes stored in an unheated warehouse and this causes lubricants to harden temporarily. An initial break-in period of 10 hours (riding time) will loosen all lubrication, and bearings will perform exactly as required. Early stiffness of wheels or other moving parts is not considered to be a defect.

14. Tolerances:

Production of 12" bicycle wheels is extremely difficult due to the tight 4" radius that the rim's extrusion is bent. For this reason, a perfect 12" bike wheel simply does not exist. A certain amount of lateral "dance" is acceptable and not considered to be a defect. We will inspect and straighten the rear wheel of all bikes equipped with a rear v-brake, to within +/- 0.5mm tolerance. Front wheels are not examined or adjusted because there are no front brakes, and a very slightly dancing front wheel does not affect the bike's performance.

15. Coupon Codes:

Coupon code, also known as promotional or promo code, are limited to one (1) per order. Multiple coupon codes used during checkout will be voided at time of purchase or thereafter. The buyer will be responsible for the difference in price. Coupon codes are not valid and will not be honored to third-party vendors, affiliates, dropship and/or known competitor orders. Jump Start Bikes, LLC. reserves the right to amend, alter, void and/or restrict any or all coupon code(s) at its sole discretion.

16. Commercial Use:

Commercial use without the express written permission by Jump Start Bikes, LLC. is restricted at all times. Jump Start Bikes, LLC. restricts all commercial use of site to but not limited to: resellers, third-party vendors, drop shippers and/or non-affirmed affiliates. By entering you agree to Jump Start Bikes, LLC. "Terms of Service" Agreement. All parties must identify themselves as such and can not hold Jump Start Bikes, LLC. liable for loss, damages, theft and/or services not rendered. Jump Start Bikes, LLC. will not honor or rendered services to commercial users who do not first identify themselves to Jump Start Bikes, LLC. Those parties who do not identify themselves, will be refused service and any or all binding agreements and/or services can and will be terminated. Jump Start Bikes, LLC. retains the ability to determine, at its sole descretion and/or by preponderance of the evidence, if any violation has been committed. A twenty percent (20%) handling fee can be applied on users who violate terms.

17. Legal Disclaimer:

By purchasing from Jump Start Bikes, LLC, you agree to the "Terms of Serves". Jump Start Bikes, LLC. reserves the right to deny service at its sole discretion. All buyer/recipient/user acknowledges and agrees that cycling is an inherently dangerous sport, and assumes all risk and responsibility for any and all consequences of accidental mishaps, including injury and death. Please supervise children at all times while using this product. Children should always wear an ANSI approved helmet and wear rubber soled shoes. Avoid steeply inclined areas where excessive speed may result. Ride only in places where motor vehicles are not allowed (sidewalks, parks, bike paths). Professional assembly, periodic service and maintenance is the responsibility of the buyer/recipient. Inspect tires, brakes and fasteners before every ride. Repair/replacement of parts exhibiting excessive wear is the buyers/recipient's responsibility.


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Free Shipping

Free Shipping & Handling

That's right, we offer free shipping on all balance bikes within the U.S. contiguous 48 states. We understands that getting your items quickly is important to you, so we make every effort to process your order quickly. Read more »

Authorize Bike Dealer

Authorized Dealer

Jump Start Bikes is an official Authorized Dealer of Strider Bikes, FirstBIKE, Ridgeback Scoot, Yedoo, Stampede, Kundo, and Nutcase Helmets. We adhere to a strict set of guidelines to ensure you always receive the best quality products and services.