★ ★ ★ ★ ★
Satisfied
I`m only giving four stars because when our son`s Scoot arrived the brake pad was rubbing up against the tire rim when the rear wheel rotated so I called thinking I had a bad tire. They were very friendly and explained that I needed to make a few minor adjustments to the rear brake. After a few minutes of going through some steps that I don`t remember the issue was resolved. Other than that one issue I`m completely satisfied with the customer support and the bike is beautiful.
JC - Verified customer
★ ★ ★ ★ ★
A lovely Christmas present
Great to know that customer service is alive and well. Thanks again for calling me back and answering my questions. I`m excited to watch my granddaughter open her gift on Christmas morning. Happy Holidays!
Thomas Welch - Verified customer
★ ★ ★ ★ ★
The Scoot is Great
We couldn`t be happier with our decision to give our 4 yr old son a Scoot bike for Christmas. He took to it immediately and rides nearly every day on our 1/2 acre property. He has been creating his own obstacle courses with logs and homemade ramps from scrap wood. The Scoot is not a toy, it`s a real bike.
Thomas - Verified customer
for a swift response
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