OUTSTANDING

★ ★ ★ ★ ★

96.8% out 170 reviews

★ ★ ★ ★ ★

happy
The customer service at Jump Start Bikes is phenomenal! I placed an order online at 9:00pm and at 9:22pm, I received an email notifying me that they were actually out of stock of the particular color I chose. They offered several options for how to handle it and by 10:00pm that same evening, we had a resolution. The bike arrived quickly and was exactly as described. We couldn`t be happier with our purchase.
Cheri S. - Verified customer

★ ★ ★ ★ ★

Thanks
I wanted to let you guys know that our son loves his new green Strider.
Bo - Verified customer

★ ★ ★ ★ ★

Arrived Damaged
When my son`s new bike arrived the box was smashed in and had large gapping wholes which I assumed happened during shipping. After unpacking it we noticed considerable damage and scratches to the bike. I spoke with the owner and he took care of the situation promptly and sent us out a replacement bike that very same day. Overall my son loves his bike and I am satisfied with the aftercare. I would buy from them again only because they handle the problem professionally and to my satisfaction.
Patty - Verified customer