Reviews
★ ★ ★ ★ ★
By Sofia Villegas
Great Staff
The staff was very friendly and helpful, and came through at the last minute to ensure the Scoot bike got to us here in San Francisco in time for my son`s birthday. Thank you!
Verified customer.
★ ★ ★ ★ ★
By JC
Satisfied
I`m only giving four stars because when our son`s Scoot arrived the brake pad was rubbing up against the tire rim when the rear wheel rotated so I called thinking I had a bad tire. They were very friendly and explained that I needed to make a few minor adjustments to the rear brake. After a few minutes of going through some steps that I don`t remember the issue was resolved. Other than that one issue I`m completely satisfied with the customer support and the bike is beautiful.
Verified customer.
★ ★ ★ ★ ★
By Peter
Grandson really like this bike
My 3 1/2 year old grandson loves it. Seat came with an extended pole and adjusts across a very large range which is great for him.
Verified customer.
★ ★ ★ ★ ★
By GeoMum
Great Little Bike
Really pleased with this, wouldn`t mind an adult version! Service provided was top notch with great delivery updates, packaged well and came with some bike tools which was a pleasant surprise.
Verified customer.
★ ★ ★ ★ ★
By Cheri S.
happy
The customer service at Jump Start Bikes is phenomenal! I placed an order online at 9:00pm and at 9:22pm, I received an email notifying me that they were actually out of stock of the particular color I chose. They offered several options for how to handle it and by 10:00pm that same evening, we had a resolution. The bike arrived quickly and was exactly as described. We couldn`t be happier with our purchase.
Verified customer.
★ ★ ★ ★ ★
By Patricia Answell
Nice bike
Good service, bike arrived 2 days after the order. It appears to be well made and sturdy. Christmas present for granddaughter, so I have yet to get her reaction.
Verified customer.
★ ★ ★ ★ ★
By Hatman
A little disappointed but our son likes the bike
I noticed a deep 2-inch scratch on the frame after unpacking it from the box. The wife and I were disappointed since it was my son`s birthday in only a few short days. Customer service was good about making the exchange but I had to first return the bike (which they did pre-pay for) before they would ship us a new one. Even though it didn`t arrive in time for our son`s 4th birthday he loves riding it alongside his older brothers. I would have given a higher rating than 3 stars except for missing my son`s birthday but I would buy from them again.
Verified customer.
★ ★ ★ ★ ★
By ArleneVP
Bought as a Christmas present
The Scoot XL is by far my 4 year old sons favorite gift this Christmas. He has ridden it every day since then. We have a large backyard that connects to a neighborhood green belt so he has plenty of space to ride. I expect next year he will be getting a pedal bike.
Verified customer.