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About Us

About Us Hello, thanks for stopping by.

You arrived at this page because you want to know more about us - and hey, we don't blame you. is a family-run, family-friendly, children's bike shop, and we love what we do. We believe the balance bike is the single best approach to teaching a child to ride a bike. A bike for any age, any ability, for a child to get on a bike and learn at their own pace and find success. We are passionate in our belief that a balance bike will give your child the necessary skills for a lifetime of fearless riding, all the while building confidence, stability and muscle development.

Authorized Dealer.

We are Authorized Dealers for all our suppliers and ship directly from their warehouses or our shipping facilities to you, giving you the best prices guaranteed and insuring your is bike covered by the manufacturer's warranty. We cut out the cost of maintaining a brick-and-mortar store, passing these value-added savings directly onto you. Each bike is inspected and prepped by an experienced technician before leaving the warehouse so your little rider can start enjoying their new bike once it arrives. Our uncompromising quality control practices equates to lower return rates not practiced by our competitors. All our products ship NEW. We offer FREE SHIPPING and NO SALES TAXES on bikes to the lower 48 states via FedEx, UPS, USPS, and special freight companies for larger items.

Customer Service Matter.

We know you have your choice of many online and big-box stores to choose from and we appreciate that you have picked and/or are considering us as your family bike shop. We will work hard to keep your business and do everything in our power to make sure you get the right bike for your child and the best service and best value possible.

Our Commitment.

  • Always FREE SHIPPING on bikes.
  • Simple, No Hassle, No Worry Returns. We don't believe in buyer remorse.
  • Secure SSL shopping. Our cart checkout is PCI Compliant with the highest encryption level commercially available.
  • To engage in Honest, Ethical and Transparent business pratices.
  • We are fully committed to Ensuring Your Privacy. JumpStartBikes will not sell, give away or rent information about our customers.
  • Responsive White-Glove Customer Service. Email us at with any questions, we'll get right back to you.

Offer True Value.

As the customer: You should feel 100% confident in every aspect of your purchase. This includes feeling confident with the item(s) you’ve chosen, feel secure throughout the entire checkout and transaction process, final delivery to your home in a timely manner, and comprehensive aftercare.

The products: We take great care in offering quality biking products that we truly believe in. If a product doesn’t meet our high safety and quality standards, we simply won’t sell it. We insist that each manufacturer stand by their bike(s), apply quality controls to insure only the best products go out the door, and they (manufacturer) offer a warranty. If they won’t stand behind it, then how can we?

Family Time Values.

Spending time together as a family and being active is very important to us. We understand it’s not always easy removing ourselves from the daily distraction of raising kids, cooking meals, doing laundry, and going to work but we found that being active together, as a family, creates a stronger bond for us. Biking has always been that key activity. Whether it’s a short bike ride to a local neighborhood park to meet up with good friends, a ride to get ice cream on a warm sunny day or a weekend trail adventure through the woods; each of these activities brings us together as family.

Building Lasting Memories.

As a parent, we want to create positive and lasting memories for our children. Each day is the opportunity to create more awesome memories. Learning to ride a bike is one of those memories. Children learn naturally on a balance bike. It’s safer, they learn quicker and it’s fun for them. A balance bike develops their balance and coordination, builds glowing and lasting confidence and associates a positive attitude towards an active and healthy lifestyle.

Community Stewardship.

Good business starts with giving back, as this drives the fundamentals of success. We support those local groups and organizations who share our same commitment and passion for children and the conservation of our parks and trails. We believe an important part of giving back is also volunteering one’s time. Volunteering is about choosing to give your time, energy and skills to something that matters to you. When you volunteer you make the choice to make a difference. Even better, by donating your time, energy, and skills you not only improve the lives of others and contribute to your community, you also improve one's self. You can learn more our efforts on our Facebook page.

Let’s us know how we can assist you!

Our Mission

Customer Service Matters

Provide a honest, full service, white glove shopping experience - every time.

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Free Shipping

Free Shipping & Handling

That's right, we offer free shipping on all balance bikes within the U.S. contiguous 48 states. We understands that getting your items quickly is important to you, so we make every effort to process your order quickly. Read more »

Authorize Bike Dealer

Authorized Dealer

Jump Start Bikes is an official Authorized Dealer of Strider Bikes, FirstBIKE, Ridgeback Scoot, Yedoo, Stampede, Kundo, and Nutcase Helmets. We adhere to a strict set of guidelines to ensure you always receive the best quality products and services.