★ ★ ★ ★ ★
Satisfied
I`m only giving four stars because when our son`s Scoot arrived the brake pad was rubbing up against the tire rim when the rear wheel rotated so I called thinking I had a bad tire. They were very friendly and explained that I needed to make a few minor adjustments to the rear brake. After a few minutes of going through some steps that I don`t remember the issue was resolved. Other than that one issue I`m completely satisfied with the customer support and the bike is beautiful.
JC - Verified customer
★ ★ ★ ★ ★
Comes well protected
I pre ordered my 5 year old daughter`s bike over a month ago and it finally arrived this week. The bike looks and feels great once I got all of the protective packaging off. Since she already knew how to ride a bike with pedals she was outside riding with her friends shortly after I got it assembled. Assembly took less than 15 minutes. At first I couldn`t get the pedals attached but after watching the tutorial I finally saw the "R" and "L" markings which I had backwards.
Val - Verified customer
★ ★ ★ ★ ★
Rocked It
You guys really came through for us. Time got away from us after spending so much time researching bikes for our daughter`s 3rd birthday which left us with only a handful of days left to order and have the bike delivered. With 1 & 2 day shipping being far to expensive I decided to place my order and then call to see if the it could be delivered in time. I ended up speaking with the owner Kyle and he was able to make adjustments to get the bike prepped and out to us. It arrived the morning of her birthday with enough time for my husband to assemble it. Outstanding service!
Haley - Verified customer
for a swift response
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