By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
In no event shall JUMPSTARTBIKES or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on JUMPSTARTBIKES's Internet site, even if JUMPSTARTBIKES or a JUMPSTARTBIKES authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on JUMPSTARTBIKES's web site could include technical, typographical, or photographic errors. JUMPSTARTBIKES does not warrant that any of the materials on its web site are accurate, complete, or current. JUMPSTARTBIKES may make changes to the materials contained on its web site at any time without notice. JUMPSTARTBIKES does not, however, make any commitment to update the materials.
JUMPSTARTBIKES has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by JUMPSTARTBIKES of the site. Use of any such linked web site is at the user's own risk.
Any claim relating to JUMPSTARTBIKES's web site shall be governed by the laws of the State of Washington without regard to its conflict of law provisions.
Orders are generally shipped within 24-48 hours of receipt. Please allow about 3-10 business days for free shipping option. Remember that weekends and holidays and the day that your order ships are not considered shipping days by UPS or FedEx. JUMPSTARTBIKES is not responsible and can not be held liable for items left unattended upon and/or after delivery. It is the buyers sole responsible for making sure that their items are being delivered to a secure location. We strongly recommend that buyers make arrangements to be available on the day of delivery.
At the sole discretion of JUMPSTARTBIKES, if the package doesn’t show up after 3 full business days, then as the shipper JUMPSTARTBIKES can contact FedEx to file a claim. The claim can take 24 to 48 hours and if the package doesn’t show up then JUMPSTARTBIKE can, at their discretion, re-submit an order for a new bike, but will require a different shipping address (friend, work, relative, etc) and may require a signature upon delivery.
Only new, un-opened, un-assembled, and un-used products may be returned within thirty (30) days of delivery for a full refund of the cost of the goods, less shipping cost. Return shipping cost is the responsibility of the buyer. Returns and exchanges are only provided to original buyer, and return/exchange policy does not apply to gift recipient.
All bikes have been engineered to safely perform when correctly assembled by a skilled bicycle technician in a bicycle shop. If buyer/recipient's technical skill is not sufficient to correctly follow the assembly instructions, or if buyer/recipient lacks any of the tools listed which are required for proper assembly, please take your balance bike to a local bike shop for professional assembly. The cost of this service is not included in the purchase of our bikes.
The moving parts of our balance bikes have been lubricated and professionally set at the factory. The wheels and headset are adjusted such that a certain amount of “break-in” is necessary for optimal performance. Our bikes are sometimes stored in an unheated warehouse and this causes lubricants to harden temporarily. An initial break-in period of 10 hours (riding time) will loosen all lubrication, and bearings will perform exactly as required. Early stiffness of wheels or other moving parts is not considered to be a defect.
Production of 12" bicycle wheels is extremely difficult due to the tight 4" radius that the rim's extrusion is bent. For this reason, a perfect 12" bike wheel simply does not exist. A certain amount of lateral "dance" is acceptable and not considered to be a defect. We will inspect and straighten the rear wheel of all bikes equipped with a rear v-brake, to within +/- 0.5mm tolerance. Front wheels are not examined or adjusted because there are no front brakes, and a very slightly dancing front wheel does not affect the bike's performance.
Coupon code, also known as promotional or promo code, are limited to one (1) per order. Multiple coupon codes used during checkout will be voided at time of purchase or thereafter. The buyer will be responsible for the difference in price. Coupon codes are not valid and will not be honored to third-party vendors, affiliates, dropship and/or known competitor orders. JUMPSTARTBIKES reserves the right to amend, alter, void and/or restrict any or all coupon code(s) at its sole discretion.
Commercial use without the express written permission by JUMPSTARTBIKES is restricted at all times. JUMPSTARTBIKES restricts all commercial use of site to but not limited to: resellers, third-party vendors, drop shippers and/or non-affirmed affiliates. By entering jumpstartbikes.com you agree to JUMPSTARTBIKES "Terms and Conditions of Use" Agreement. All parties must identify themselves as such and can not hold JUMPSTARTBIKES liable for loss, damages, theft and/or services not rendered. JUMPSTARTBIKES will not honor or rendered services to commercial users who do not first identify themselves to JUMPSTARTBIKES Those parties who do not identify themselves, will be refused service and any or all binding agreements and/or services can and will be terminated. JUMPSTARTBIKES retains the ability to determine, at its sole descretion and/or by preponderance of the evidence, if any violation has been committed. A twenty percent (20%) handling fee can be applied on users who violate terms.
All U.S. citizens are responsible for paying their country and/or state duty taxes. Duty is collected prior or at time of delivery by the frieghter. By purchasing from JUMPSTARTBIKES (JumpStartBikes.com), you are agreeing to pay these fees. JUMPSTARTBIKES will not be held responsible for these fees.
By purchasing from JUMPSTARTBIKES you agree to all the "Terms and Conditions of Use". JUMPSTARTBIKES reserves the right to deny service at its sole discretion. All buyer/recipient/user acknowledges and agrees that cycling is an inherently dangerous activity, and assumes all risk and responsibility for any and all consequences of accidental mishaps, including injury and death. Please supervise children at all times while using this product. Children should always wear an ANSI approved helmet and wear rubber soled shoes. Avoid steeply inclined areas where excessive speed may result. Ride only in places where motor vehicles are not allowed (sidewalks, parks, bike paths). Professional assembly, periodic service and maintenance is the responsibility of the buyer/recipient. Inspect tires, brakes and fasteners before every ride. Repair/replacement of parts exhibiting excessive wear is the buyers/recipient's responsibility.